Shipping policy

Shipping Policy

At Golden Sprout, we carefully prepare each order with attention and care to ensure it arrives safely for your little one.

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Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

During high-volume periods (such as launches or holidays), processing times may be slightly extended.

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Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location.

Estimated delivery times:
    •    Standard Shipping: 3–7 business days
    •    Expedited Shipping: 2–3 business days

Please note that delivery times are estimates and not guaranteed.

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Free Shipping

We offer free standard shipping on orders over $70 (U.S. only).

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Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking updates to appear.

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Shipping Address

Please ensure your shipping address is correct at checkout.

Golden Sprout is not responsible for:
    •    Orders shipped to incorrect addresses provided by the customer
    •    Packages that are lost or delayed due to carrier issues

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Lost or Stolen Packages

Once a package has been marked as delivered, Golden Sprout is not responsible for lost or stolen packages.

If you experience an issue, we recommend contacting the shipping carrier directly.

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Delays

We are not responsible for shipping delays caused by:
    •    Carriers (USPS, UPS, etc.)
    •    Weather conditions
    •    Holidays or high shipping volumes

Thank you for supporting Golden Sprout. Every order is packed with care, and we are so grateful to be part of your little one’s journey.