Refund policy

At Golden Sprout, we want you to love every piece you receive for your little one. If something isn’t quite right, we’re here to help.

⸻

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:
• Items must be unworn, unwashed, and in original condition
• All original tags must be attached
• Items must be free of stains, odors, or damage

⸻

Non-Returnable Items

The following items are final sale and cannot be returned:
• Gift cards
• Sale or discounted items
• Worn or washed items
• Items without original tags

⸻

Exchanges

We currently offer exchanges for:
• Size changes
• Defective or damaged items

If you need a different size, please contact us and we’ll help you with the exchange process.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 5 days of delivery at: Goldensproutboutique@gmail.com

Include:
• Your order number
• A photo of the item

We will make it right as quickly as possible.

⸻

Return Shipping
• Customers are responsible for return shipping costs
• Shipping fees are non-refundable
• We recommend using a trackable shipping method

⸻

Refunds

Once your return is received and inspected:
• Refunds will be issued to your original payment method
• Please allow 5–7 business days for processing

⸻

If you have any questions, reach out anytime

We’re a small business and truly appreciate your support. Every order means so much to us and we’re always here to help make your experience with Golden Sprout a great one.